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Our Work

Kent, Surrey & Sussex Neonatal - Our Work

Parents and Transfers

Parents and Transfers

Parents and transfers

We realise that you will be worried about your baby before and during a transfer, and so will do our utmost to keep you fully informed. We will ensure that you see your baby before we leave the referring hospital, and we will contact you by phone when we arrive at the receiving Neonatal Unit.

It is sometimes possible to take one parent in the ambulance, sitting in the front with the ambulance driver. For understandable safety reasons we cannot take mothers who are less than 24 hours post delivery, or those who are still inpatients. The safe transfer of your baby is our main concern, and so the decision to allow a parent to accompany is made on an individual patient basis.

If you have any questions or concerns please speak to the transport team, and we will try to help.

Kent, Surrey & Sussex Neonatal - Our Work

South East Neonatal Transfer Service

South East Neonatal Transfer Service

The Kent, Surrey and Sussex Neonatal Transfer Services is comprised of three separate teams which operate to cover the entire region and offers a comprehensive planned and unplanned neonatal transfer service. This enables the movement of critically ill patients 24 hours a day, 7 days a week across the region and the elective transfer of less unwell infants.

Kent, Surrey & Sussex Neonatal Transfer Service is part of the London, Kent, Surrey and Sussex Neonatal Transport Service coordinated through the Emergency Bed Service. During the daytime two teams operate over the three regions between 08:00 – 20:00 for planned and unplanned transfers. From 20:00 – 08:00 one of the three teams offers the night cover for the region on a rotational basis.

Trevor Mann Baby Unit at Royal Sussex County Hospital
Oliver Fisher Special Care Baby Unit at Medway Maritime Hospital
Neonatal Unit at St. Peter’s Hospital

The Kent Surrey and Sussex Neonatal Transfer Service (KSS NTS) has 3 teams, based at Medway, Chertsey and Brighton. Each team has a doctor, senior nurse and ambulance crew, all trained in the transport of newborn babies, and a dedicated neonatal ambulance.

KSS operate a 24/7 dedicated neonatal transfer service, and do approximately 1200 transfers per year. We transfer sick babies, those who are born too early, and babies needing surgery to specialist centres. We also repatriate babies back to their local special care baby units.

Our ambulances and transport incubators are specially designed and equipped so that we can provide intensive care during the journey if this is required. All babies will have their oxygen saturations and heart rate monitored throughout the journey.

We can only transfer one baby at a time, so twins will need to be moved separately.


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